Privacy Policy

Effective Date: 1 June 2025
Website: https://www.we-r-academy.co.za
Organisation: WE R Academy (referred to as “we,” “us,” or “our”)

At WE R Academy, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, online learning platform, and related services.

1. What Information We Collect

We may collect and process the following types of personal information:

• Identity Information: Name, surname, ID number, or student ID

• Contact Information: Email address, phone number, physical or postal address

• Login Information: Username, password (encrypted), IP address

• Transactional Data: Enrolment history, course progress, quiz results, and payment details (processed securely by third-party providers)

• Technical Data: Browser type, device information, location (approximate), cookies, and usage analytics

2. How We Use Your Information

We use your personal information for the following purposes:

• To create and manage your account

• To deliver training materials, courses, and certificates

• To process transactions securely via third-party payment providers

• To send essential course updates, feedback, and support communications

• To improve our platform and user experience

• To comply with legal and regulatory obligations under South African law (e.g., POPIA, PPRA requirements)

3. Legal Basis for Processing (POPIA)

We process your personal data on the following grounds:

• Consent: When you register or subscribe voluntarily

• Contractual Obligation: To fulfil our training and certification services

• Legal Compliance: For tax, FICA, and regulatory reporting

• Legitimate Interest: To improve our educational offerings and protect our users

4. Sharing Your Information

We will never sell your personal data. However, we may share your information with:

• Accredited Training Partners or Mentors (as part of your training program)

• Payment Processors (e.g., PayFast, PayGate) – We do not store card details

• Learning Platform Providers (e.g., LearnDash, PropData)

• Regulatory Bodies (e.g., PPRA, SETA) for compliance verification

• Law Enforcement where required by law

All service providers are contractually bound to protect your data.

5. Data Storage & Security

Your data is stored on secure servers with firewalls, SSL encryption, and strict access controls. We implement regular backups and conduct security audits to safeguard your data.

6. Cookies & Analytics

We use cookies and tracking technologies for performance analytics, course progress tracking, and to enhance user experience. You can manage cookie preferences in your browser settings.

7. Your Rights Under POPIA

You have the right to:

• Access and request a copy of your personal data

• Correct or update your information

• Withdraw consent at any time (where applicable)

• Request deletion of your personal data (subject to legal retention requirements)

• Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at [insert email address].

8. Data Retention

We retain your data for as long as necessary to fulfil our contractual and legal obligations or until you request deletion. Some records may be kept for statutory audit purposes.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect platform changes or legal requirements. The latest version will always be available on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact:

Email: admin@we=R-Academy.co.za
Phone: 012 940 2967
Postal Address: 9 Hibiscus street, Lynnwood Ridge, Pretoria, South Africa