This course is your essential guide to understanding, explaining, and securing mandates — the foundational agreements that allow real estate agents to market and sell properties legally and effectively in South Africa. Whether you’re a new intern or an experienced agent looking to sharpen your skills, this course will help you approach sellers with professionalism, confidence, and the legal knowledge to protect all parties involved.

You’ll explore the differences between exclusive, dual, and open mandates, and learn how to present each type in a way that aligns with the seller’s needs while ensuring your interests are covered. We break down the Property Practitioners Act and its relevance to mandates, give you checklists and real-world scripts, and walk you through what needs to be included in every legally compliant mandate document.

By the end of this course, you’ll know how to:

• Explain mandates clearly to sellers and overcome common objections

• Protect your commission through proper documentation

• Navigate tricky scenarios (e.g., verbal mandates or sellers listing with multiple agents)

• Build trust and loyalty by offering clarity and transparency to your clients

You’ll also gain access to editable templates, downloadable checklists, and bonus tips for converting every listing meeting into a signed mandate.

Who Should Take This Course?

• Intern estate agents in their first 12 months of training

• Full-status agents who want to reduce risk and increase their closing rate

• Any agent looking to better understand real estate law and compliance in SA